Skip Navigation

Privacy Policy

Click here to view the Ricoh Americas Corporation Privacy Policy.

How to Unsubscribe from DocumentMall Email Newsletters

To unsubscribe from an email newsletter or other email list, simply click the unsubscribe link at the bottom of the email. You will be automatically unsubscribed from the list. If you have trouble unsubscribing or have questions, you can contact:

Privacy Policy for Customers of the DocumentMall Service

Ricoh Corporation regards the privacy and security of its DocumentMall Customers' information as a critically important facet of our customer service. The following privacy statement sets out Ricoh's commitment to you, our valued customer, in this regard, and explains Ricoh's information gathering and dissemination practices.

Collected Information

We require customers who register to use the services ("Services") offered on our Site to give us contact name, address, phone number, e-mail address, and if applicable, also billing information, such as billing name and address and expiration date.

Ricoh uses the information that we collect to set up Services for our customers. We may also use the information from customers to further discuss customer interest in our company and the Services that we provide. Customers are asked to provide an e-mail address when registering for the Service, in order to receive a username and personal e-mail information regarding updates to the Service.

Except as we explicitly state at the time we request information, as stated herein, Ricoh does not disclose to any third party the information provided. If applicable, all billing information that we collect is used to bill for Services. This billing information is not used by Ricoh for marketing or promotional purposes. It may be shared with an intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain to store, retain, or use the information provided, for the sole purpose of credit card processing.

Customers of the Service will be using the Site to host data and information ("Data"). Ricoh will not review print, or reference any such Data except as provided in the Ricoh Terms of Use, or as may be required by law. The information may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspend usage, or as may be required by law. Of course, customers are responsible for maintaining the confidential user registration and password.

Log Files

Our log files capture the registered user identification number(s) and the date and time of visit. It will scan a page count (from MFP interconnect only), store the file name(s), the document upload results and the storage volume (by account only).

Use of Information

The information that you provide on this site will be used by Ricoh Corporation to better understand who our customers are. Ricoh will use this information to deliver better service or products to our consumers. Additionally, there is the potential that information or promotional products may be extended to you through your e-mail address. If you do not wish to receive such information or promotional products, you may stop the flow of such information, any time, by replying to the e-mail we send you with the message "remove me from your list".

Sharing of Information

Ricoh feels strongly that your personal data should only be seen by you, unless you choose to share it with others. Ricoh will never sell, rent, license, or exchange personally identifiable data with a third party without your permission unless we are required to do so by law.


Information collected by Ricoh is stored in secure operating environments that are not available to the public. All of our employees are dedicated to maintaining and upholding your privacy and security and are aware of our privacy and security policies. Unfortunately, no data transmission on the Internet can be 100% secure. Consequently, while Ricoh Corporation will strive to protect your personal information, Ricoh Corporation, its subsidiaries and affiliates and their respective directors, officers and employees shall not be required to guarantee the security of any information you transmit to it from our online products and services and you do so at your own risk.

Other Website and Links

If applicable, any external link contained on Ricoh's website is not covered by this privacy statement and Ricoh is not responsible for the privacy practices or the content of such websites.

Please be advised that if you make a purchase from a store or a merchant listed or limited to this website, any information that you transmit, including your credit card number and contact information, by necessity, is provided to those merchants, who may or may not have separate privacy and data collection practices of their own. RICOH CORPORATION, IT'S AFFILIATED AND SUBSIDIARIES, THEIR RESPECTIVE DIRECTORS, OFFICERS AND EMPLOYEES SHALL HAVE NOT RESPONSIBILITY OR LIABILITY FOR ANY ACTS, PRACTICES, OR LACK OF POLICIES OF THESE MERCHANTS OR OTHER INFORMATION/DATA COLLECTION ENTITIES.

Update of Policy

Ricoh Corporation reserves the right to update and/or otherwise modify this policy at any time without notice.

Additional Information

Questions regarding this Statement or the practices of this site should be directed to DocumentMall's Privacy Administrator. Direct such questions to

Share |